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FAQ Categories
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Common FAQ's

Answers to Frequently Asked Questions.
  • What do I do if I lost my password?
  • I just registered but I can't log in to the site. How do I log in?
  • What do I do if I forgot my Username?
  • Can I run these programs on my Apple computer with the Mac Operating System?
  • I paid with an e-check through PayPal but I didn't get a download link. When will I be able to download the software I purrchased?

ACO Products FAQ's

Army Counseling Online's Frequently Asked Questions about our products.
  • How do I download after making a purchase?
  • What are the operating system requirements?
  • Is Counsel Quick/Rater Quick a stand alone program?
  • I dowloaded the program but I can't get the documents to open. What do I do?
  • Can I copy Counsel Quick (or any other ACO product) and give it to my friends?
  • I would like to change some of the wording in the counseling templates that is not highlighted. How do I do that?
  • How long before I can download after I purchase software?
  • When will I receive the license key to install the program?

Counseling FAQ's

Counseling FAQs.

NCOER FAQ's

Courtesy of US Army Human Resources Command

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